Palo Alto
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Upsell
Palo Alto includes a "Goes with" feature to help upsell products on individual product pages
There are two steps involved with setting up upselling:
  1. 1.
    Add the Upsell theme block to the default product template
  2. 2.
    Tag your product with a custom upsell tag to pair it with another product

1. Add the Upsell theme block to the default product template

Position the upsell promotion

  1. 1.
    Open the theme "Customizer"
  2. 2.
    Navigate to a product page
  3. 3.
    Add the "Upsell" block
  4. 4.
    Use drag-and-drop to position the upsell theme block on your product page

2. Tag your product with a custom upsell tag to pair with another product

To pair a product with another, you are required to add a tag to the main product with a custom tag. The tag links to the upsell product or links directly to a variant of the upsell product.

Creating upsell tags

There are three parts to creating your custom upsell tags:
  1. 1.
    The first part of the tag must start with _upsell_
  2. 2.
    The second part of the tag must match the product handle of the upsell item
  3. 3.
    The last part is the variant id if your product has variants. This is only required for products with variants.
Example of a completed tag without variants: _upsell_radiance

Variants

It is possible to choose an exact variant of a product for your upsell. This is can be helpful if you're trying to upsell a certain color, size, or weight of the product.
Example of completed tag for a product that has variants: _upsell_amaranth_39284826538048

Finding the product handle

All Shopify products have a unique product handle. You can easily find the product handle in the main Shopify Admin under Products. Choose any product in your Shopify Admin for Products, then simply use the Edit website SEO link to view details about that product including the handle:
Use that product handle with the prefix of _upsell_ to make your upsell tag = _upsell_handle
If your product has variants, simply add the variant id to the end of the custom upsell tag prefixed with an underscore. Example:
_upsell_handle_variantid

Finding the product variant id

All Shopify products with variants have a unique ID number associated with the product. To find the variant id, browse to the product your Shopify Product Admin, choose the Edit button next to the desired variant and find the variant id at the end of your browser URL address. You should end up with a tag that looks like _upsell_handle_39284826538048.
Remember, only products with one or more variants require the variant id in the upsell tag. If your product has no variants like our Radiance example, you only need the prefix and handle
Cart upsell promotions are only supported when Cart Drawer is enabled in the Theme Settings.
Last modified 1mo ago